More About Improvement

This video is my comment on the exercise we did last week at corporate, and how you can help.

The 'Ball' Game

Guys if you work at the corporate office and you did 'the game' on Friday you can skip this video. For everyone else, I wanted you to see a tape of the exercise so you can at least get a little taste of what we heard from the speaker.

Marty Jacknis was a very successful IBM salesman, who went on to have other professional successes. He retired, got bored, and is now one of the top rated Vistage speakers. His presentation was about how successful companies take advantage of opportunities other companies miss. The exercise you will see is on improving processes.

Please watch this video, and I will say more about it next week. For those of you not at the corporate office I am truly sorry that you could not be here for this speaker.

No Surprises

Last week we had some bad surprised, or at least some Loan Officers did. Let's try to avoid surprises in future.

The Social Era and You!

I ran across an idea that will help us improve the company. It has to do with how each of us sees our roles and our interactions. I like it because it brings the focus of improving the company back to each of us improving our world.

Challenge to Change

Here is a message about the belief that 'Better is Possible'. I need your help.